LINDUNG 24/7 and the Future of Commute Safety in Malaysia
How RideHawk™ Can Support Verifiable Crash Protection and Safer Journeys
A New Chapter in Malaysia’s Social Protection Landscape
The announcement of LINDUNG 24/7 by the Social Security Organisation (PERKESO) marks a major milestone in Malaysia’s pursuit of comprehensive worker protection. For the first time, social security coverage will extend beyond the boundaries of working hours, ensuring that all workers — whether local or foreign — enjoy 24-hour protection from injury risks.
This initiative closes a long-standing gap in Malaysia’s social safety net. Between 2023 and September 2025 alone, 11,851 worker claims were rejected because the incidents were classified as non-work-related. LINDUNG 24/7 directly addresses this gap by providing protection for accidents that occur outside working hours, aligning national policy with today’s hybrid, flexible, and mobile work environments.
Why Commute Safety Matters
Motorcycle commuters form the backbone of Malaysia’s urban workforce. Every day, millions of riders travel to factories, offices, and delivery zones, often exposed to unpredictable traffic and weather conditions.
Historically, only accidents that occurred “in the course of employment” — including direct home-to-work commutes — were protected under PERKESO’s LINDUNG Pekerja (Act 4) scheme. However, as work patterns evolve and commuting boundaries blur, the need for continuous, verifiable protection has become essential.
LINDUNG 24/7 now provides that protection, ensuring that commute crashes and other off-hour riding incidents can also qualify for benefits such as:
• Medical care and rehabilitation
• Temporary or permanent disablement compensation
• Dependants’ benefits
• Funeral or constant attendance allowances.
The Role of RideHawk™ in a 24/7 Protection Era
RideHawk™, developed by Motorcycle Safety Solutions, aligns naturally with the intent of LINDUNG 24/7. By combining smart ride verification and crash-event analytics, RideHawk™ can help PERKESO and employers validate crash incidents with transparency and precision.
Key applications include:
• Proof-of-Ride Integrity – Ensures accurate timestamped journey verification, establishing whether a crash occurred during a commute or personal ride.
• Crash Event Detection & Reporting – Uses sensor-based analysis to verify impact events, helping confirm legitimate claims while reducing the risk of fraud.
• Safety Scoring & Post-Ride Coaching – Enables riders to receive personalized feedback on ride behavior — supporting PERKESO’s mission to reduce accident frequency through behavioral insight.
• Aggregate Safety Data for Policy Insight – Non-identifiable, anonymized data can help policymakers understand risk clusters and design better prevention strategies for high-risk rider groups.
Towards Safer Mobility and Social Equity
LINDUNG 24/7 embodies a progressive shift — from employment-based protection to universal protection for those who depend on motorcycles as daily mobility tools. RideHawk™ supports this evolution by offering a data-driven foundation for fair, verifiable, and inclusive safety outcomes.
By bridging technology, social protection, and public trust, Motorcycle Safety Solutions stands ready to collaborate with PERKESO, employers, and educational institutions in advancing Malaysia’s vision of safer, smarter, and more equitable mobility for all riders.
To learn more or schedule a demo:
Stefan Pertz – WhatsApp +60 10-271 2610
